General

• Can I play if I am under the age of 21?
• How do I file a complaint?

Security

• 2-Factor Authorization
• Updating Account Details
• Are my details secure?

Email Address Verification

• Verifying your Email Address
• How do I add MONOPOLY™ Casino to my safe senders list?

Verification

• Online Verification

• Why do I need to enter a Verification PIN Code to verify my account?
• Why do I need to send my Identification documents?
• How can I send my identification documents?

Win/Loss & W2G Form

• Do I have to pay tax on my winnings?
• What is the Form W-2G message I received after winning?
• How do I request a Win/Loss statement?

Closure

• Closing your account